Frequently asked questions

You can reach us by phone at +1 613-555-6612 or email [email protected]. Tell us about the occasion, your budget, and any preferences. We'll take it from there. For corporate accounts or weddings, we typically schedule a consultation first.

We deliver throughout Ottawa and surrounding areas. Delivery fees vary depending on distance from our shop at 100 Sparks St. Contact us with your delivery address for specifics.

Prices depend on flower selection, arrangement size, and seasonal availability. We work with various budgets — just let us know your range and we'll suggest options that fit. Wedding and event packages are quoted individually based on scope.

For everyday bouquets, a day or two is usually fine. Weddings and large events need at least 4-6 weeks notice, sometimes more during peak season. Sympathy arrangements can often be prepared same-day or next-day depending on timing.

Absolutely. Tell us what you have in mind and we'll do our best. Some flowers are seasonal or require advance ordering. If your first choice isn't available, we'll suggest similar alternatives and confirm with you before proceeding.

Yes. We meet with couples to discuss their vision, venue, colour palette, and budget. Bring inspiration photos if you have them. There's no charge for the initial consultation — it helps us both figure out if we're the right fit.

We accept major credit cards, debit, and e-transfer. Corporate clients with ongoing accounts can arrange invoicing. Full payment is required before delivery for one-time orders.

For standard orders, contact us at least 24 hours before the scheduled delivery. Wedding and event orders have different terms — we'll discuss cancellation policies during your consultation. Once flowers are sourced specifically for your order, refunds may be limited.

We deliver fresh arrangements on a schedule that works for you — weekly, bi-weekly, or monthly. Popular with offices and restaurants. Pricing depends on arrangement size and frequency. Cancel anytime with two weeks notice.

Yes. We work with companies for regular office flowers, event decorations, employee appreciation gifts, and client thank-yous. Some businesses set up accounts for recurring orders. We can also handle last-minute requests when possible.

We're open Monday through Friday, 9:00 AM to 8:00 PM. Closed weekends, though we accommodate Saturday weddings and events scheduled in advance. For urgent requests outside normal hours, email us and we'll see what we can do.

Yes. We create standing sprays, casket arrangements, and sympathy bouquets. Let us know the funeral home or church name if there's a specific delivery location. We handle these orders with care and discretion.

When possible, yes — especially during Ontario's growing season. We also source from reputable suppliers for flowers not available locally. If local sourcing matters to you, mention it and we'll prioritize accordingly.